Terms and Conditions
Welcome to Vasumatis! Please take a moment to read and understand these terms and conditions, as they govern the use of our website and your purchases. By using our website vasumatis.com, you agree to comply with these terms.
1. Returns and Refunds:
- You have up to 7 days from the date of delivery to return items.
- Eligibility: All items can be returned, provided they are unused, unwashed, and properly packed.
- Return Process: Initiate a return through our returns page following the instructions. Note that certain returns may require an unboxing video.
- Refunds: Typically processed within 4-7 days after receiving the returned product. Our detailed Returns Policy provides further information.
2. Shipping and Delivery:
- We aim to ship your order within 24 to 48 hours.
- Delivery typically takes 5 to 7 days.
- We partner with trusted delivery services such as Bluedart, DTDC, Delhivery, Ekart, and Ecom Express.
- Shipping within India is free of cost.
3. Payment and Pricing:
- We accept various payment methods, including Razorpay, Visa, Mastercard, credit and debit cards, UPI, Google Pay, PhonePe, BHIM, Paytm, and cash on delivery.
- All prices are in INR (Indian Rupees) and are inclusive of Goods and Services Tax (GST) as per applicable laws.
4. GST (Goods and Services Tax):
- Vasumatis complies with Indian tax regulations. All product prices displayed on our website include GST, as required by law.
5. Intellectual Property:
- All content on our website, including images and text, is protected by copyright and other intellectual property rights. You may not use our content without our consent.
6. Dispute Resolution:
- If you encounter any issues with your order or our service, please contact us at info@vasumatis.com. We are committed to resolving disputes amicably and efficiently.
7. Liabilities:
- While we strive for accurate product descriptions, we are not responsible for any consequences resulting from product use.
- We do not provide warranties or guarantees beyond those offered by the manufacturer.
8. User Conduct:
- Treat our website and other users with respect and responsibility. Harmful, fraudulent, or disruptive activities are strictly prohibited.
Please note that we reserve the right to modify these terms and conditions at any time, with any changes taking effect immediately upon posting on our website.
If you have questions or concerns, please reach out to us at info@vasumatis.com.
By using our website vasumatis.com, you agree to these terms and conditions. Thank you for choosing Vasumatis for your shopping, and thank you for supporting us in adhering to tax regulations, including GST compliance.